Effective Date: March 27, 2022
We collect personal information when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.
A. Information You Provide to Us
Account Creation: When you create an account we collect information such as your name, email address, password, your company name, role within your team or enterprise, and an optional profile photo.
Your Communications with us: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.
Payment Information. We may sell services through our Services. When you make purchases through the Services, we may use a third-party application to process your payments. These third-party applications may collect certain financial information from you to process a payment on behalf of BNFTS, including your name, email address, mailing address, payment card information, and other billing information. BNFTS does not store or receive your payment information, but it may store and receive information associated with your payment information (e.g., your billing details).
Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Use of the Services. We collect information you provide to the Services for the purpose of providing the Services to you, which may include personal information.
Customer Service, Training and Quality Assurance. If you call or otherwise interact with BNFTS sales, customer service or support personnel, we may collect the information you provide to our representatives. In addition, we may record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.
B. Information Collected Automatically
Automatic Data Collection. We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (inferred based off of your IP address), Internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and information about how you interact with and use the Services.